LifeLinc Anesthesia Recognized for Top Patient Satisfaction

News & Updates

Congratulations to our anesthesia team at NorthCrest Medical Center in Springfield, TN for being recognized as a Survey Vitals top performer! Our team scored in the top 10% of Survey Vitals patient satisfaction surveys for overall patient experience during the fourth quarter, 2017.

Scores were calculated using the Anesthesia Patient Satisfaction Questionnaire (APSQ) completed during October 1 through December 31, 2017.

The APSQ encompasses feedback from five categories including patient communication, decision preparation, ease of patient anxiety, ensuring patient comfort and respecting the patient’s privacy. Surveys were administered via email, text message, and interactive voice response.

LifeLinc’s team at NorthCrest Medical Center in Springfield, TN, received 268 fourth quarter surveys which were benchmarked against Survey Vitals fourth quarter national survey total of 68,890.

It is LifeLinc’s goal to provide employees with clear performance objectives, ongoing coaching and feedback, professional development, and recognition for outstanding work.

News & Updates

Thursday, February 1, 2018

LifeLinc Anesthesia Recognized for Top Patient Satisfaction

“LifeLinc has done an excellent job in providing perioperative and postoperative care along with the expected anesthetic for each of our surgeries. They have been excellent in responding to the surgeon’s requests. They have done a good job starting our cases on time with fewer cancellations.”

“LifeLinc is bringing anesthesia at our facility to a standard of care that is impacting the community in regards to pain control and better anesthesia practices.”

"The leaders at our facility provide great leadership qualities. They are compassionate and understanding but also willing to do the hard things that come with being in a leadership position. You can tell they have put their heart and souls in to our hospital, patients, and their team."

“We have had the pleasure to be partnered with LifeLinc for a little over 2 years now. We find the company to be easy to work with, responsive to our needs, and proactive in providing our staffing coverage. The anesthesia staff are competent, patient focused, and a true part of our Center Team.”

“LifeLinc provided anesthesia leadership and direction in many areas of improvement. Within 6 months our Surgical Department experienced OTS improvement for surgical procedures, moving from 45% to >75% on-time and has sustained that improvement for over 12 months at more than 90%.”

Experts in the business of anesthesia