Congratulations to our anesthesia team at Baptist Memorial Hospital-Crittenden for scoring in the top 10% for patient experience in Q2 2021.

Scores were calculated using the Anesthesia Patient Satisfaction Questionnaire (APSQ). The APSQ encompasses feedback from five categories including patient communication, decision preparation, ease of patient anxiety, ensuring patient comfort and respecting the patient’s privacy. Surveys were administered via email, text message, and interactive voice response.  

As part of LifeLinc's dedication to clinical quality, patient experience surveys play a key role in setting provider performance objectives, patient satisfaction benchmarking, and overall clinical excellence.

Thank you to our team at BMH-Crittenden for your commitment to changing the status quo of anesthesia care!