Clinical Quality
LifeLinc understands the importance of enhancing your patients’ care and safety. By utilizing a variety of different satisfaction surveys, we will provide you access to real-time data and alerts to address areas of concern, minimize risk and improve the patient experience. Our in-house assessments include patient satisfaction, surgeon satisfaction and post-operative pain scores.
As an added value to our clients, we utilize an automated, cloud-based survey tool which allows AQI-approved vendor surveys and real-time data reporting. The surveys available include the following:
- Patient Satisfaction for Anesthesiologists, CRNAs and Care Teams
- Surgeon Satisfaction
- S-CAHPS (CAHPS Surgical Care Survey)
- Physician Satisfaction
- Peer-to-Peer
- Employee Satisfaction
- Facility Satisfaction
- Survey on Patient Safety Culture
Qualified Clinical Data Registry (QCDR)
LifeLinc utilizes QCDR reporting in conjunction with the Merit-based Incentive Payment System (MIPS) in an effort for clinical quality control. QCDR is a Centers for Medicare and Medicaid Services (CMS) approved system that collects medical and clinical data in order to track and analyze the quality of care provided to patients.
Anesthesia KPIs
- Room Turnover Time
- FCOTS (First Case On-Time Starts)
- Utilization – Provider, OR
- Cancellation Rates
- Surgical Hours